Refund policy

Refund Policy

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We are committed to ensuring a satisfying experience for our customers. If you are unsatisfied with your purchase, please review our refund and cancellation policy below:

Refund Eligibility

  • Refunds are applicable for damaged or defective products reported within 48 hours of delivery.

Refund Process

  1. Email us at business@tipsyhavana.com with your order details and pictures of the damaged/defective item.

  2. Once your request is verified, we will process the refund within 7-10 business days to the original payment method.

Cancellation Policy

  • Orders can be canceled within 6 hours of placement.

  • To request cancellation, contact us at business@tipsyhavana.com.

Non-Refundable Items

  • Products that have been opened, used, or tampered with.

  • Orders canceled after shipment.

    For any other information, Please reach out to us at: business@tipsyhavana.com